NOGHOST

Terms of Service

Last updated: 14 July 2026

NoGhost is a booking, deposit, and consent-waiver platform for tattoo shops and independent tattoo artists, operated by TRYNOGHOST LTD, a company registered in England and Wales (company number 17326678), registered office: 7 Longleat Drive, DY1 2TX, England ("NoGhost", "we", "us"). By creating a shop account or using this website you agree to these terms. If you do not agree, please do not use the service.

These terms apply to shops wherever you are located, including in the United Kingdom and the United States.

1. The service

NoGhost provides your shop with a public booking page, deposit collection at the time of booking, digital consent-waiver signing with stored PDF records, automated appointment reminders, and a dashboard for managing appointments and booking requests. We may improve or change features over time; we will not remove core functionality you pay for without reasonable notice.

2. Your account

You must be at least 18 and provide accurate information when signing up. You are responsible for keeping your password secure and for all activity under your account. One account covers one shop; each artist login you create or invite is your responsibility.

3. Subscription, trial, and billing (automatic renewal)

Your subscription starts with a free trial and then automatically renews and bills every month at the price shown at signup, until you cancel. This is a recurring, automatically renewing subscription, charged to the payment method you provide, by our payment provider Stripe.

Currency and price. You choose your country at signup, which sets your billing currency: shops in the United Kingdom are billed in pounds sterling (£), and shops in the United States are billed in US dollars ($). The price depends on the size of your team and is shown to you before you subscribe and in your dashboard at all times. Prices are exclusive of any VAT, sales tax, or similar tax that may apply, which will be added where we are required to charge it.

How to cancel — no phone call, no email required. You can cancel at any time, online and in one click, from your dashboard (Settings → Manage subscription). Cancellation stops all future renewals; your service continues until the end of the period you have already paid for, and you are not charged again.

We email you at least 7 days, and again about 36 hours, before your free trial converts into a paid subscription, so you are never charged by surprise. If a payment fails and remains unpaid after Stripe's retries, your booking page may be suspended until payment resumes. Prices may change with at least 30 days' notice — founding subscribers who were promised a locked-in price keep it.

4. Your responsibilities as a shop

You are responsible for: the content of your consent waiver (NoGhost provides a template as a convenience, not legal advice — have yours reviewed by a lawyer qualified where you operate); your deposit and no-show policy and honouring it fairly; the accuracy of your hours, prices, and artist information; complying with the laws and licensing requirements that apply to tattooing where you operate; and your relationship with your clients, including refunds and disputes.

Local law varies.Tattooing rules — including the minimum age, parental-consent rules, licensing, and record-keeping — differ by country and, in the United States, by state. It is your responsibility to know and follow the rules that apply to you, and to verify your client's age and identity in person. NoGhost is a tool that supports your business — the business itself, and the tattooing, is yours.

5. Deposits and client payments

Deposits paid by your clients are processed through Stripe and paid into your own connected Stripe account, in your shop's currency — NoGhost does not hold your clients' money. The deposit belongs to your business under the policy you set and display. Where you decline or cancel a booking request through NoGhost, the deposit is refunded to the client automatically. Chargebacks and payment disputes raised by clients are handled through Stripe's dispute process and are ultimately your responsibility as the merchant of the tattoo service.

6. Acceptable use

You agree not to use NoGhost for anything unlawful, to attempt to access other shops' data, to disrupt the service, or to send spam through it. We may suspend accounts that do.

7. Availability and support

We work to keep NoGhost available and reliable, but no online service can promise 100% uptime — occasional maintenance and outages beyond our control (hosting, payment, or email providers) can happen. We do not accept liability for bookings missed during downtime, though we will always do our best to put things right quickly. Support is provided by email.

8. Intellectual property

NoGhost's software, design, and branding belong to us. Your shop's content — your name, images, waiver text, and your clients' data — belongs to you (and your clients). You grant us permission to host and display that content solely to run the service for you.

8a. Intellectual property infringement

You confirm that any content you or your clients upload or enter into NoGhost — your shop name, bio, waiver text, reference images, and any other material — is either your own, used with permission, or otherwise lawful to use, and does not infringe anyone else's copyright, trademark, or other rights.

If you believe content on NoGhost infringes your intellectual property, email billypriest12@outlook.com with: a description of the work you own, the specific content and shop it appears under (e.g. its booking-page address), and a statement that you believe in good faith the use is unauthorised. We will investigate promptly and, where a claim is well-founded, remove or disable the content and notify the shop responsible. We may remove content pending investigation of a credible complaint, and may terminate accounts of shops found to repeatedly infringe others' rights.

9. Liability

Nothing in these terms excludes liability that cannot legally be excluded (such as for fraud, or death or personal injury caused by negligence). Subject to that, NoGhost's total liability to you is limited to the subscription fees you paid us in the 12 months before the claim, and we are not liable for indirect losses such as lost profits or lost bookings. The service is provided "as is" and, to the fullest extent permitted by law, without warranties of any kind; we make no warranty that it fits every legal requirement of your specific business — that responsibility, including the enforceability of your waiver, remains yours.

10. Ending the agreement

You may cancel at any time from your dashboard or Stripe's billing portal, or by emailing us. We may terminate accounts that breach these terms, with notice where reasonable. After termination we will, on request, provide an export of your shop's data, and will delete it in line with our Privacy Policy — except signed waiver records, which we retain for your legal protection as described there.

11. Changes and governing law

We may update these terms; material changes will be notified by email at least 14 days before they take effect. These terms are governed by the laws of England and Wales, and disputes belong to the courts of England and Wales, regardless of where your shop is located. Nothing here removes any right you have under the mandatory laws of your own country that cannot be excluded by agreement.

12. Who we are

TRYNOGHOST LTD, registered in England and Wales, company number 17326678. Registered office: 7 Longleat Drive, DY1 2TX, England. Contact: billypriest12@outlook.com.

Part B — Data Processing Terms

These terms apply because your shop's use of NoGhost involves your clients' personal information. They form part of your agreement with us and are designed to work under UK and EU data protection law (UK/EU GDPR) and under US state privacy laws, including the California Consumer Privacy Act as amended ("CCPA").

B1. Roles

You (the shop)decide why and how your clients' information is used. Under UK/EU GDPR you are the controller and NoGhost is your processor. Under the CCPA you are the business and NoGhost is your service provider. NoGhost processes your clients' information only to provide the service to you: taking bookings and booking requests, processing deposits via Stripe, storing signed waivers and reference images, sending confirmations and reminders, and showing you your dashboard. For your own account data (your name, email, billing details), NoGhost is the controller/business.

B2. Our commitments as processor / service provider

We will: process your clients' information only on your documented instructions and to provide the service; not sell or share personal information (as those terms are defined in the CCPA), and not use it for cross-context behavioural advertising; not retain, use, or disclose it for any purpose other than performing the service, or outside the direct business relationship with you, except as permitted by law; and keep it confidential. We will notify you if we determine we can no longer meet these obligations.

B3. Sub-processors

NoGhost uses these providers to run the service: Supabase (database, authentication, and file storage), Stripe (payments), Resend (email delivery), Vercel (hosting), cron-job.org (scheduling), and Twilio (SMS, only if enabled for your shop). Some process data outside the UK — including in the United States — under recognised safeguards (such as the UK extension to the EU-US Data Privacy Framework or standard contractual clauses). We will give notice before adding a materially different sub-processor.

B4. Security and confidentiality

Data is encrypted in transit, access is restricted by row-level database security so one shop can never read another's data, waiver PDFs and client reference images are held in private storage accessible only via short-lived links, and card details never touch NoGhost's systems (they go directly to Stripe). We will tell you without undue delay if we become aware of a personal data breach affecting your clients' information.

B5. Assistance, deletion, and audit

We will reasonably assist you with individual rights requests under applicable law (access, correction, deletion, and the US state rights described in our Privacy Policy). On termination we delete or return your clients' information at your choice, except where retention is legally appropriate — notably signed waiver records, which exist precisely to evidence consent. We will make available information reasonably needed to demonstrate compliance with these terms.

Questions about these terms: billypriest12@outlook.com