NOGHOST

Terms of Service

Last updated: 5 July 2026

NoGhost is a booking, deposit, and consent-waiver platform for tattoo shops and independent tattoo artists, operated by Billy Priest ("NoGhost", "we", "us"). By creating a shop account or using this website you agree to these terms. If you do not agree, please do not use the service.

1. The service

NoGhost provides your shop with a public booking page, deposit collection at the time of booking, digital consent-waiver signing with stored PDF records, automated appointment reminders, and a dashboard for managing appointments. We may improve or change features over time; we will not remove core functionality you pay for without reasonable notice.

2. Your account

You must be at least 18 and provide accurate information when signing up. You are responsible for keeping your password secure and for all activity under your account. One account covers one shop; each artist login you create is your responsibility.

3. Subscription, trial, and billing

The service costs the monthly price shown at signup, billed by our payment provider Stripe, starting after your free trial ends. You can cancel at any time; cancellation stops future charges and your service continues until the end of the period already paid for. If a payment fails and remains unpaid after Stripe's retries, your booking page may be suspended until payment resumes. Prices may change with at least 30 days' notice — founding subscribers who were promised a locked-in price keep it.

4. Your responsibilities as a shop

You are responsible for: the content of your consent waiver (NoGhost provides a template as a convenience, not legal advice — have yours reviewed by a solicitor); your deposit and no-show policy and honouring it fairly; the accuracy of your hours, prices, and artist information; complying with the laws and licensing requirements that apply to tattooing in your area; and your relationship with your clients, including refunds and disputes. NoGhost is a tool that supports your business — the business itself, and the tattooing, is yours.

5. Deposits and client payments

Deposits paid by your clients are processed through Stripe and paid into your own connected Stripe account — NoGhost does not hold your clients' money. The deposit belongs to your business under the policy you set and display. Chargebacks and payment disputes raised by clients are handled through Stripe's dispute process and are ultimately your responsibility as the merchant of the tattoo service.

6. Acceptable use

You agree not to use NoGhost for anything unlawful, to attempt to access other shops' data, to disrupt the service, or to send spam through it. We may suspend accounts that do.

7. Availability and support

We work to keep NoGhost available and reliable, but no online service can promise 100% uptime — occasional maintenance and outages beyond our control (hosting, payment, or email providers) can happen. We do not accept liability for bookings missed during downtime, though we will always do our best to put things right quickly. Support is provided by email.

8. Intellectual property

NoGhost's software, design, and branding belong to us. Your shop's content — your name, images, waiver text, and your clients' data — belongs to you (and your clients). You grant us permission to host and display that content solely to run the service for you.

9. Liability

Nothing in these terms excludes liability that cannot legally be excluded (such as for fraud, or death or personal injury caused by negligence). Subject to that, NoGhost's total liability to you is limited to the subscription fees you paid us in the 12 months before the claim, and we are not liable for indirect losses such as lost profits or lost bookings. The service is provided "as is"; we make no warranty that it fits every legal requirement of your specific business — that responsibility, including the enforceability of your waiver, remains yours.

10. Ending the agreement

You may cancel at any time from Stripe's billing portal or by emailing us. We may terminate accounts that breach these terms, with notice where reasonable. After termination we will, on request, provide an export of your shop's data, and will delete it in line with our Privacy Policy — except signed waiver records, which we retain for your legal protection as described there.

11. Changes and governing law

We may update these terms; material changes will be notified by email at least 14 days before they take effect. These terms are governed by the laws of England and Wales, and disputes belong to the courts of England and Wales.

Part B — Data Processing Terms

These terms apply because your shop's use of NoGhost involves your clients' personal data, for which you are the data controller and NoGhost is your data processor under UK GDPR.

B1. Roles and scope

You (the shop) decide why and how your clients' data is used; NoGhost processes it only to provide the service: taking bookings, processing deposits via Stripe, storing signed waivers, sending confirmations and reminders, and showing you your dashboard. For your own account data (your name, email, billing), NoGhost is the controller.

B2. Sub-processors

NoGhost uses these providers to run the service: Supabase (database, authentication, and file storage), Stripe (payments), Resend (email delivery), Vercel (hosting), cron-job.org (scheduling), and Twilio (SMS, only if enabled for your shop). Some may process data outside the UK under recognised safeguards (such as the UK extension to the EU-US Data Privacy Framework or standard contractual clauses). We will give notice before adding a materially different sub-processor.

B3. Security and confidentiality

Data is encrypted in transit, access is restricted by row-level database security so one shop can never read another's data, waiver PDFs are held in private storage accessible only via short-lived links, and card details never touch NoGhost's systems (they go directly to Stripe). We will tell you without undue delay if we become aware of a personal data breach affecting your clients' data.

B4. Assistance, deletion, and audit

We will reasonably assist you with client requests under data protection law (access, correction, deletion). On termination we delete or return your clients' data at your choice, except where retention is legally appropriate (notably signed waiver records, which exist precisely to evidence consent). We will make available information reasonably needed to demonstrate compliance with these terms.

Questions about these terms: billypriest12@outlook.com